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Privacy Policy for DTSYS

 

This Privacy Policy outlines how DTSYS collects, uses, discloses, and protects your personal and business information. By engaging with DTSYS services, you agree to the terms of this Privacy Policy.

 

1. Information Collected:

1.1 Client Information: DTSYS may collect personal and business information, including but not limited to names, email addresses, phone numbers, company details, and relevant contact information during the onboarding process and while providing services.

1.2 Service Usage Data: We may collect information related to the usage of our IT and HR services, including log files, system configurations, and performance metrics to ensure the quality and security of our services.

1.3 Employee Information: In the course of providing IT or HR services, DTSYS may collect information about you or your employees as required for system administration, technical support, and security purposes. This may be required in the process of connecting talent to suitable recruiters.

2. Use of Information:

​​​​​​​2.1 Service Delivery: DTSYS uses client information to deliver and maintain our IT and HR services, provide technical support, and ensure the security and performance of your IT infrastructure.

​​​​​​​2.2 Communication: We may use your contact information to communicate important service-related information, updates, and alerts. You can opt-out of non-essential communications.

​​​​​​​2.3 Improvement and Development: DTSYS may analyse aggregated and anonymized data to improve our services, develop new features, and enhance the overall customer experience.

3. Information Sharing:

​​​​​​​3.1 Third-Party Service Providers: DTSYS may engage third-party service providers to assist in delivering our IT services. These providers are contractually obligated to adhere to the same privacy standards as DTSYS.

​​​​​​​3.2 Legal Compliance: We may disclose information as required by law, regulations, or legal processes, or to protect our rights, property, or the safety of our clients and employees.

4. Security:

DTSYS employs robust security measures to protect client information from unauthorized access, disclosure, alteration, and destruction. We continuously update and monitor our security protocols to safeguard your data.

5. Client Data Ownership:

All client data remains the property of the client. DTSYS will not use, disclose, or access client data for any purpose other than providing the agreed-upon IT services.

6. Data Retention:

DTSYS retains client data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Changes to this Privacy Policy:

DTSYS reserves the right to update and modify this Privacy Policy. Clients will be notified of significant changes through appropriate communication channels.

8. Contact Information:

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at support@dtsys.tech

By engaging with DTSYS IT services, you acknowledge that you have read and understood this Privacy Policy.

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